See also

Key concepts

security officers. security staff. security personnel. front of house personnel. front of house security. reception security. reception staff.

Pilgrims Group can provide security staff to cover the full range of corporate and industrial locations.

All our personnel are trained within a culture of excellence, in which performing the simple tasks to the highest possible standard matters.

We recognise that personnel have to be selected and matched to the actual job role itself. In order to prevent the high turnover to which the manned guarding sector has become accustomed, we tailor our recruitment and training courses to match the job specification and ensure our personnel have the key skills necessary to successfully perform the duties required by you. We believe that security personnel should be proactive and prevent breaches rather than simply monitor and report. Our staff are given full support from our operational management teams, to ensure they can cope with the wide-ranging situations they face on a daily basis.

Front-of-House Personnel

Pilgrims' front of house personnel are selected and trained to a very high level of customer care and presentational awareness. We recognise that your corporate headquarters and key facilities represent your philosophy and vision, not only to your clients but also to your own workforce. Pilgrims' security teams will ensure you create an impression of a friendly and safe environment.

Reception Staff

First impressions count. Our reception security staff are selected and trained in line with our front-of-house teams, but are also specifically selected for their ability to communicate verbally and via IT, both internally and externally. In many cases these personnel are effectively the first contact with your company that your customers will receive. It is critical, therefore, that they demonstrate not only the right appearance but also a high level of professionalism and efficiency. Reception staff often bear the brunt of attacks from single-issue protest groups and thus need specific training and support to ensure they are able to manage and cope effectively.

All Pilgrims security officers have successfully completed our officer training courses. They must demonstrate not only their knowledge of the role of a security officer but also their understanding of the Pilgrims culture and the strength of our commitment to our clients.

Call us on 0844 788 0180 (UK) or
e-mail enquiries@pilgrimsgroup.com